HOSPITALITY PLAYERS IN MAKUENI TRAINED ON STANDARDS AND INDUSTRY TRENDS

The Tourism Regulatory Authority (TRA) on Wednesday held a key training session for members of the Makueni Hospitality Association (MHA) to sensitize them on hospitality standards for accommodation and catering establishments.

The training, which also doubled as MHA’s Annual General Meeting, brought together operators from hotels, resorts, restaurants, cafes, bakeries, caterers, curio and craft traders, travel agencies and transport service providers.

Graced by H.E DG-Makueni Lucy Mulili, participants were also equipped with skills on financial management, smart investment and leadership trends in the hospitality sector. The aim was to improve service delivery, customer satisfaction and professionalism within Makueni’s fast-growing tourism industry.

The event provided a platform for networking, sharing best practices, discovering new business opportunities and building partnerships across the sector. It also opened discussions on how operators can collaborate to elevate Makueni’s position as a tourism destination.

Speaking during the event, Mulili affirmed the county government’s commitment to creating a friendly and enabling business environment. She encouraged local hoteliers to uphold quality and innovation in their services to drive economic growth in the region.

The forum that was attended by CECM Trade, Marketing, Industry, Culture and Tourism Dr. Sonia Nzilani attracted key players including banking representatives and other stakeholders.