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Makueni County Government Website Privacy Statement

(In Compliance with the Data Protection Act, 2019 – Kenya)

  1. Introduction
    Makueni County Government is committed to protecting your privacy and ensuring
    that your personal data is handled in a lawful, fair and transparent manner. This
    Privacy Statement explains how we collect, use, disclose and safeguard your
    information when you visit and interact with our website.
    This statement is issued in compliance with the Data Protection Act, 2019 of Kenya
    and other applicable regulations.
  2. Data Controller
    Makueni County Government is the Data Controller for all personal data collected
    through this website.
    For any inquiries regarding your personal data, you may contact:
    County Secretary, Email: countysecretary@makueni.go.ke
  3. Personal Data We Collect
    We may collect and process the following categories of personal data:
    – Personal Identification Information: Name, email address, phone number, ID
    number (where applicable)
    – Technical Data: IP address, browser type, device information, pages visited,
    and access times
    – Communication Data: Information submitted through contact forms,
    feedback forms or service request portals
    – Transaction Data: Information related to payments or services accessed
    through the platform (where applicable)
  4. Purpose of Data Collection
    Your personal data is collected and processed for the following purposes:
    – To provide and improve County services
    – To respond to inquiries, requests or complaints
    – To facilitate service delivery, including licensing, permits and revenue
    collection
    – To enhance user experience and website functionality
    – To comply with legal and regulatory obligations
  5. Legal Basis for Processing
    We process personal data based on:
    – Consent provided by the data subject
    – Performance of a public duty or mandate of the County Government
    – Compliance with legal obligations
    – Legitimate interests pursued by the County, provided such interests do not
    override your rights
  6. Data Sharing and Disclosure
    Makueni County Government may share personal data with:
    – Authorized County departments and agencies
    – National government entities where required by law
    – Third-party service providers engaged to support service delivery (under
    strict confidentiality agreements)
    We do not sell or rent personal data to third parties.
  7. Data Security
    We implement appropriate technical and organizational measures to safeguard
    personal data against unauthorized access, loss, misuse, or alteration. These
    measures include secure servers, encryption and access controls.
  8. Data Retention
    Personal data will be retained only for as long as necessary to fulfill the purpose for
    which it was collected or as required by law and public records management
    regulations.
  9. Your Rights as a Data Subject
    Under the Data Protection Act, 2019, you have the right to:
    – Be informed of the use of your personal data
    – Access your personal data
    – Object to the processing of all or part of your personal data
    – Request correction of false or misleading data
    – Request deletion of your personal data (where applicable)
    – Withdraw consent at any time

Requests can be made through the contact details provided above.

  1. Cookies Policy
    This website may use cookies to enhance user experience. Cookies are small text files
    stored on your device to help analyze web traffic and customize content.
    You may choose to accept or decline cookies through your browser settings.
  2. Third-Party Links
    Our website may contain links to external websites. Makueni County Government is
    not responsible for the privacy practices or content of such third-party sites.
  3. Changes to this Privacy Statement
    This Privacy Statement may be updated from time to time to reflect changes in legal
    or operational requirements. Any updates will be published on this page.
  4. Complaints
    If you believe your data protection rights have been violated, you may lodge a
    complaint with:
    Office of the Data Protection Commissioner (ODPC), Kenya
  5. Acceptance of this Policy
    By using this website, you acknowledge that you have read and understood this
    Privacy Statement and agree to its terms.