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Our functions & Mandate

Information Communication Technology (ICT)

The Mandate of the ICT directorate is to apply Information Technology to transform the Management and operations of Makueni County. This is anchored on development of citizen oriented services and enhanced service delivery of other arms of Government. The directorate is charged with the responsibility of developing, maintaining and sustaining ICT systems within the County Government. This includes but not limited to development of automated application portfolios, network infrastructure and troubleshooting of these systems to ensure that they are operational at all times.

ICT systems are deployed to serve various public needs and ultimately result in reduced turn-around time, reduced corruption, increased transparency, greater convenience, revenue growth and cost reduction. All this translates to operational efficiencies and effectiveness in customer service delivery.

The directorate is composed of:

Network Infrastructure

Manages internet connectivity, network equipment, power, network security, disaster recovery, and cloud infrastructure management/storage.

 

 

Application Development Section

Focuses on software system development, data management, system support and maintenance, and system’s training.

 

 

ICT Support Services

ICT asset Management , end user training and end user Support Services

 

Makueni Tech and innovation hub

Promotes Tech and digital transformation , facilitate and support innovations, research and development, Business development support.

 

Digital Empowerment Section

Manages community ICT centers, offers digital skilling to the community, and facilitates  provision of e-Government services.

 

Knowledge Management

The Knowledge Management (KM) mandate within the ICT Directorate encompasses systematically identifying, capturing, documenting, retaining and sharing knowledge across the county. It aims to preserve institutional knowledge, streamline access to critical information, foster a culture of learning and collaboration. By implementing robust KM practices, the directorate seeks to support evidence-based decision-making, improve service delivery and drive continuous innovation within the county. This includes establishing a centralized knowledge repository, promoting knowledge sharing among departments and ensuring that both the County Public Servants and the public benefit from accessible, organized county success stories, achievements and best practices.

 

    The mandate of the County technical training institutes is management of all County training institutes in the County Government. Specifically the directorate deals with the following;

    • Management of Technical Training Institutes including Youth Polytechnics by implementation of policies, development of policy guidelines, rules and regulations
    • Implement programmes supported by various development partners.
    • Supervision and Administration of management of Youth Polytechnic Training Staff
    • Implement  Quality Assurance and Standards (QAS) recommendations to improve  quality and  standards
    • Promote ICT integration and Youth Innovations
    • Management of Instructors and development of the human resource in the technical institutes

      The Mandate of Support to Education

      Ensure scholarships and bursaries are awarded in a timely and fair manner, to the needy pupils across the County who are in secondary, universities, colleges and technical training institutes.