Skip to content Skip to left sidebar Skip to footer

News

Citizens Service Delivery Charter – Office of the Governor

[wpdm_package id=78110 template=”link-template-default.php”]

The Office of the Governor plays a significant role in ensuring efficient and effective service delivery towards realization of county strategic goals. This charter is a critical instrument to improve our client’s and stakeholders’ awareness on the services offered and our commitment to open governance. The purpose of this Charter is to affirm our commitment to ensure that the government of Makueni County provides reliable, high standard and satisfactory services to our clients and stakeholders. It specifies standards for service delivery, rights and responsibilities of both parties and how clients can access the department services. In addition, this Charter is expected to empower Makueni citizenry to be able to be able to make demands on our officers at the various levels of service delivery.

OAG COMMENDS MAKUENI’S FLLoCA INVESTMENTS FOR TRANSFORMING COMMUNITY LIVELIHOODS

Officials from the Office of the Auditor General have commended Makueni for the successful implementation of climate resilience investments under the Financing Locally-Led Climate Action Programme (FLLoCA), citing sustainability, transparency and community capacity building as key pillars driving the projects’ success.

The team which conducted a week-long Annual Progress Assessment praised the county’s approach in promoting community ownership and accountability, noting that the investments are already improving livelihoods and strengthening resilience against climate change in local communities.

At Yandia water project (Emali-Mulala Ward), the project chairperson highlighted the transformation brought about by the investment, saying residents now access clean water within less than one kilometer, compared to the long distances they previously covered. The initiative currently serves an average of 3,500 residents through six water kiosks and 49 household water connections, with plans underway to expand coverage and benefit more than 5,000 people.

The community also revealed plans to venture into water bottling as a way of generating additional income and ensuring the sustainability of the investment.

Reliable water supply has further enabled residents to embrace climate-smart agriculture, enhancing food security.

The team also visited Kiangini-Kikuu Community Water project, Wautu-Kyangati Sand Dam, Kwa Kakui and Kyanduu Integrated Water Project to assess the impact of the climate resilience investments being implemented across the county.

NZIU VTC IN FUNDRAISER TO PURCHASE DRIVING SCHOOL VEHICLES

Nziu Vocational Training Centre on Saturday hosted a major fundraising drive to purchase driving school vehicles, drawing strong support from Makueni County leaders and the local community. The event highlighted the centre’s rapid growth and its position as the institution with the highest number of trainees among the county’s 61 vocational centres.

CECM for ICT, Education & Internship Japheth Mang’oka urged parents to enroll more students, saying technical and vocational training offers a pathway to economic empowerment.

The centre is among 15 institutions selected under the KCB Foundation Sponsorship Programme, Cohort 1, a recognition that has boosted its reputation as a hub for hands-on skills training. The vehicles will ease access for learners, aligning with Governor Mutula Kilonzo Jr.’s manifesto pledge to strengthen vocational training by investing in modern equipment

The event was attended by Chief Officer Irene Makau, County Attorney Stanley Nthiwa alongside area MCA Felix Mateso among others.

Nziu Vocational Training Centre Students Showcase Skills in Community Outreach at Nziu Catholic Church

From fresh haircuts to professional beauty transformations, our students provided free services to local residents, showcasing the hands-on expertise they’re gaining every day. It wasn’t just about the glow-ups, it was about showing our community the incredible career paths available right here at our institutions.

​The students were honored to have the their Board Chair and the Institution Manager, Veronica Mwangi, leading the way.

​This initiative is a testament to the ongoing support from the County Government through the Department of ICT, Education & Internship. By equipping our VTCs with modern technical tools and strong management boards, the County Government is ensuring our youth are ready for the modern workforce.

​Interested in joining us?

Don’t just watch the magic happen—be a part of it! Our doors are open for new enrollments in hairdressing, beauty therapy, and many other technical courses.

NZAUI NATURE TRAIL SHOWCASES MAKUENI’S SCENIC BEAUTY AND CULTURAL HERITAGE

Makueni County’s scenic beauty and rich cultural heritage were on full display today during the inaugural 13-kilometer nature trail hike at Nzaui Hill. 

The event organized by the tourism directorate and led by Dr. Sonia Nzilani, the CECM for Trade, Marketing, Industry, Culture, and Tourism attracted a diverse group of participants including tour operators, local farmers, hoteliers, and professional hikers.

Participants enjoyed breathtaking views from 1,833 meters above sea level Nzaui Peak and visited the legendary Mulata Ìvia rock, which features human footprints believed to mark the first landing place of the Kamba people. 

The six-hour hike included thrilling fun games, health talks, entertainment, and comedy, culminating in a tree-planting ceremony in the forest.

In her opening remarks, Dr. Nzilani emphasized the importance of preserving Makueni’s natural attractions and announced plans to organize similar activities in other regions. 

The event was also attended by Eng. Peter Mumo, CECM for Gender, Youth, and Sports, Dr. Faith Mwende of the _No Summit too high_ along with other stakeholders such as the Kenya Forest Service (KFS), Kenya Wildlife Service (KWS) and media representatives.

NZAUI/KILILI/KALAMBA FARMERS GET CRITICAL SKILLS ON MANGO MANAGEMENT

Over 200 mango farmers in Nzaui/Kilili/Kalamba Ward have received timely training on mango management, coming at a crucial flowering season when pest control, proper nutrition, and orchard care determine the year’s harvest.

The Tuesday session, graced by Agriculture CECM Elizabeth Muli and CO Dr. Victoria Kyalo, equipped farmers with practical skills on flowering care, pest and disease prevention, fruit thinning and soil nutrition; essential steps to improve both the quality and quantity of mango production.

The training, also attended by sub-county administrators, agro-input suppliers, mango off-takers and value chain leaders, was anchored on three key goals: helping farmers adopt Good Agricultural Practices (GAPs), linking them with off-takers for binding contracts, and connecting them to reliable input suppliers.

So far, similar trainings have been rolled out in Kako/Waia, Masongaleni, Kikumbulyu South, Ivinza, Thange, Emali/Mulala, and Mavindini wards, with Nzakika cluster alone registering 2,080 farmers.

More sessions are planned for Kalawa, Ukia, Kaskeu, Kisau/Kiteta, and Tulimani wards in the coming weeks, ensuring wider farmer coverage ahead of the harvest season.

NZAKIKA RESIDENTS APPLAUD UNIVERSAL HEALTH COVERAGE MASS REGISTRATION DRIVE

Residents of Nzaui-Kilili-Kalamba Ward in Makueni Sub-county have lauded the ongoing mass registration for Makueni’s Universal Health Coverage (UHC) programme.

Anchored under the Social Health Insurance Fund (SHIF), the mass registration exercise targets over 200,000 residents across the county in a bid to cushion them against prohibitive out-of-pocket healthcare expenses.

Makueni County has committed to paying premiums for vulnerable households identified through public participation at the cluster level to ensure that as many residents as possible are covered.

The programme is part of Governor Mutula Kilonzo Jr.’s inclusivity agenda, aimed at ensuring a healthy citizenry in line with United Nations Sustainable Development Goal 3, which seeks to ensure healthy lives and promote well-being for all at all ages.

NYERI TAPS MAKUENI’S ICT INNOVATIONS TO BOOST SERVICE DELIVERY

Nyeri County is looking to adopt cutting-edge digital systems from Makueni County in a bid to streamline operations and improve service delivery.

A delegation from Nyeri, led by the County Executive Committee Member (CECM) for Education, Training and Devolution, Margaret Macharia, and the Director of ICT, Felix Muriuki, is in Makueni for a week-long benchmarking visit focused on ICT integration, innovation, and education systems.

The team was officially received by Makueni Deputy Governor H.E. Lucy Mulili at her Wote office, where they were welcomed by CECM for ICT, Education and Internship Elizabeth Muli, Chief Officer Irene Makau, and County Attorney Stanley Nthiwa, among other county officials.

The benchmarking tour centres on Makueni’s Project Management and Tracking System (PMTS)—a homegrown digital solution that enhances transparency, accountability, and real-time monitoring of development projects—as well as the Education Management Information System (EMIS), which has been instrumental in streamlining operations across vocational training institutions.

The delegation kicked off their field visits at Nziu Vocational Training Centre, a flagship institution showcasing the county’s successful integration of ICT in practical skills training. Here, they interacted with trainers and students to gain insights into how digital tools are being used to empower youth and support technical education.

Speaking during the visit, CECM Margaret Macharia commended Makueni’s innovative approach to public service delivery, noting that the lessons drawn from the visit would inform Nyeri’s journey towards a more digitally enabled county government.

The benchmarking tour underlines Nyeri County’s strategic commitment to embracing ICT solutions to improve efficiency, promote transparency, and drive inclusive development.

NYANDARUA DELEGATION BENCHMARKS MAKUENI’S DIGITAL AND MATERNAL HEALTHCARE INNOVATIONS

The Government of Makueni County on Wednesday hosted a high-level delegation from Nyandarua County for a benchmarking visit at Makueni County Referral Hospital, as counties continue to embrace knowledge sharing in strengthening healthcare systems.

The delegation, led by Nyandarua CECM for Health Juliana Tsinanga alongside Chief Officers and Medical Superintendents, toured the facility to learn about governance and administration of the Level 5 hospital, management of clinical services, maternal healthcare and specialized treatment areas including oncology.

A key area of interest was the Proximie technology, an innovative digital health platform enabling doctors at Makueni County Referral Hospital to remotely guide, train and support other health facilities in clinical procedures and specialized care.

Makueni CECM for Health Services Joyce Mutua noted that the benchmarking visit provided an opportunity for health professionals from both counties to exchange knowledge and strengthen service delivery systems aimed at improving patient care.

Nyandarua Health Services CECM Juliana Tsinanga applauded Makueni for its strides in digital health and maternal healthcare, particularly efforts that have contributed to reducing maternal mortality linked to Postpartum hemorrhage. She also commended the county’s openness, collaborative approach and innovative strategies in retaining healthcare workers within the system.